News
June 28, 2016
The operations and technology center for Tesco worldwide, Tesco Bengaluru builds technology products & platforms, designs stores and manages finance & retail operations
A google search on ‘great place to work’ gives about 80,20,00,000 results in 0.76 seconds! Extensive research has been done in this space to say the least. Wanting to design the best company to work for remains on top of the strategic agenda for executive teams worldwide. Engaged employees make better decisions and they are more productive and innovate more – they go out of their way to make stuff happen. Working with one of the great retail businesses in this world, here are a few things that I have come to truly believe in and are key to how we retain this focus on great place to work.
Greater Transparency – Unleash the Flow of Information
The organization of today should not deceive, stonewall or spin. This was always an important lever of engagement and in the age of Facebook or twitter, as companies really need to rethink how they talk to their employees. Some ways by which organisations can move in this direction include:
– Changing workspaces to be more collaborative (not just within one building but across geographies). Collaboration creates a pool for greater ideas and innovation which is ultimately what will set apart a ‘great’ from a ‘good’ company.
– Moving to new performance management philosophy which takes us away from formal format and process driven system to a more frequent performance and development conversation. It should be less about filling a ‘form’. It should be about how we inspire everyone to play their part in serving shoppers a little better every day.
– Leadership messages/cascades from the top. Communication of leadership messages should be less about sending mails and more about team huddles where the style is much more interactive. Organisations should aim for periodic colleague briefing sessions not just to share information but also to take ideas to develop plans together on how we can improve the workplace.
– Openness to both negative and positive feedback – Conversations should take place in such a way that it is constructive with openness to both negative and positive feedback, regardless of designation. This is what will foster an environment that allows individuals to grow.
Focus On the Right Messages
More than just choosing various modes of communication, focusing on giving employees the right messages with radical honesty is important. Organisations must make great efforts to communicate what is going on if they are to be heard and believed. Communication efforts must focus on achieving the following:
– Instilling a sense of pride in the employee for the company they work with – If this is achieved, employees will be proud to tell others where they work. They will be aware and value what the company stands for.
– Making work meaningful – This involves helping employees with their careers and understanding that not all career paths are built the same. Developmental experiences at work, strong training programs, reimbursed tuition for education outside of work along with active, well-thought out platforms for mentoring can provide pathways for non-traditional career paths.
– Eliminating the need for work-life balance – Understand that people have lives outside of work, and that these lives might sometimes impinge on (or even take over) their time and attention. It’s not just about providing a few flexible work options (a first necessary step though), but how we let employees be the same person at home and at work and thus moving away from the need for balance. It is give and take, not give or take.
Recognize Diversity – Not Just In Gender & Age
We too often confine ourselves to the traditional diversity categories of gender, age and the like. These efforts are laudable, but this is something more subtle – differences in perspectives, habits of mind and core assumptions. We are moving from traditional diversity trainings/discussions to talking about ‘unconscious bias’. It is a bias that happens automatically and is triggered by our brain making quick judgments and assessments of people and situations, influenced by our background, cultural environment and personal experiences.
See Fun & Humour as Allies
Any company that’s striving to be a great place of work sees fun& humor and relaxation not as the enemies of hard work, but as its allies. I have seen many companies trying to project manage this aspect by putting ‘committees’ together. While in some cases, these may work, this formal approach of forming a ‘committee’ takes the fun away! It’s about employees coming together and deciding what they would like to do – from meditation groups (yes, meditation can be fun!), Zumba classes, to just gathering together for a meal.
The post 2000 era may give an impression of machines replacing all human jobs, but it is undeniable that good human resources management will be a necessity for the sustenance of companies for many years to come. Being a ‘Great place to work’ starts with the intention to build a positive workplace environment that should carry on for many years to come.
Great Customer Offer – The Economic Times
Big Data Analytics -Taking a Deeper Dive, Financial Express
“Is internal comms about to get interesting?”, PR Moments
Training Gen-Y employees to be leaders by Nick Williams, Human Capital
Madhu Menon – CFO, Tesco HSC Participates In Bloomberg India CFO Summit 2014
We are investing more in tech as digital property is the way forward: Tesco CIO, the Economic Times
Company Encourages Employees to Go Green, The New Indian Express
Business Women Get More Opportunity, DNA
In Pursuit Of Happiness_The Hindu Business Line
The Future of Big Data in Retail, Images Retail
Garden away those corporate woes – Bangalore Mirror
Hackathons Morph Into Recruiting Vehicle, The Hindu
Tesco HSC Steps to Clean Karunashraya Lake, Bangalore | CSR Vision
Is Diversity Your Company’s Most Resounding Mantra? by Anju Sethi, Head, Learning and Development, Tesco HSC | CXOtoday.com
Oh Baby! Why women can’t break the IT ceiling | Bangalore Mirror
Decade-old Tesco captive still strong, Business Standard
Glen Attewell Interviewed On NASSCOM Website’s Face 2 Face Column
IndiaCSR: Tesco HSC Launches Sustainability Initiatives For Greener Future
OUR AIM TO PLANT TREES
Plan to protect dwindling wetlands of Bengaluru
NEW LIFE TO PLANTS IN PARK: Eenadu
In Retail, Domain-specific Skills Must For Effective Customer Servicing – TimesJobs.Com
Cos Now Hire Storytellers to Mentor Staff – The Economic Times
Training The Managers, The Tesco Way – HR Katha
Every Bit Counts – Human Capital
Lay The Foundation of IT With Agile Technology – CIO Review
For Children Of Migrant Worker – Bangalore Mirror
When change is the only constant – Times Ascent
Staying power of the new workplace
From Nottingham To Whitefield, Metro Life – Deccan Herald, October 5, 2015
Tesco HSC Announces Corporate Name Change to Tesco Bengaluru
From Seeing The Dawn Of Windows To Being The Director Of Technology For Tesco, Bengaluru, Vidya Laxman’s Journey – YourStory.com
Expat’s Diary: For Tesco Bengaluru’s HR-Head, ‘Passion’ And ‘Relationship’ Hold The Key To Indian Work Culture: HR Katha
Boss’s Day: Be a leader, not a ‘boss’ – Timesjobs.com
Gender Diversity’s Good, But Where Is It? – CXO Today
5 Ways To Appreciate An Employee – The Economic Times
Technology Consulting – What Does the Future Hold? – Consultants Review
Tesco Bengaluru Partners With Lithium Urban Technologies to offer a pioneering and emission-free transportation experience for its employees
Tesco Bengaluru Partners with Lithium Urban Technologies to offer emission-free transportation employees: India CSR
Eco-friendly Cars: Samyuktha Karnataka
Emission-free Transportation : Eenadu
Tesco, Lithium Urban Joins Hands: Deccan Herald
Tesco Bengaluru opts for green transportation with Lithium: The Times of India
Need to Reassess Traditional Approaches: People Matters
Marathon Mania: The Economic Times
Women techies log on to trendy, soft wear – Bangalore Mirror
How Retail Giant Tesco Handled The e-comm Onslaught – The Hindu BusinessLine
Investment In People Makes Good Sense: CXOToday
Deck the halls – Deccan Herald
Seminar on M-commerce Held – The New Indian Express
Looking inside contemporary application architecture – Silicon India
Employee Volunteering is a key element in Tesco’s CSR efforts
Press Release: Tesco Bengaluru Wins Best Practice in Data Analysis Strategy Award
Tesco keen to work with Indian start-up ecosystem – Business Standard
TechGig: Women Achievers: It is important for women in technology to be seen, heard and leave an impact, says Tesco Bengaluru tech director Vidya Laxman
New Indian Express: Women Had a Blast
Bangalore Mirror: City Team Feeding UK’s Hungry
Economic Times: Whitefield Builds a Kingdom of Its Own
Hindustan Times: Want the job? Here’s why you should ditch the professionally-written CV
IndiaCSR: Tesco Bengaluru celebrates World Environment Day
Silicon India: Making Your Organization the Best Workplace
Company CSR: Tesco Bengaluru Supports Sankara Eye Hospital To Enable 430 Free Eye Surgeries
CSR India: Tesco Bengaluru supports Sankara Eye Hospital to enable 430 free eye surgeries
Tesco Bengaluru Plants 6500 Saplings Together with Local Communities to Increase City’s Green Cover
Prajavani: Tesco’s Tree Plantation Drive
TimesJobs.com: A Fresher’s Guide to The Technology Industry
Press Release: Tesco Bengaluru hosts Technology Day – Ignite 2016
Tesco Bengaluru bets on agile market push
Tesco Bengaluru installs e-toilets in Whitefield
Tesco Bengaluru Extends Maternity Leave to 22 Weeks
Forbes: Big Data At Tesco: Real Time Analytics At The UK Grocery Retail Giant
Human Capital: Technology At The Very Helm!
CSR Mart: Eco-friendly Transportation for Colleagues
Mint: Lithium Urban Tech paves the way for EV revolution in India’s cab market
ETRetail: Dev-ops adoption in retail in India
Human Capital: Creation of Measurable Goals
Press Release: Tesco Bengaluru renews its commitment to serving Tesco shoppers and colleagues at dedicated shared service centre
Outlook Business: Ride to rejuvenate
Be Grateful, Positive And Strong Urges Deepa Malik at 2017 IWD Event
ET CIO: Tesco Labs has up to 50 projects on the go at any one time: Tesco Bengaluru’s Priyadarsanie Ramasubramanian
Deccan Herald: Keeping a close watch
Deccan Chronicle: Corporate sector leads way in implementing new maternity bill
The Statesman: Path of progress
YourStory: Tesco’s Glen Attewell: ‘My father was a weaver, mother worked in textiles, they pushed me to succeed’
Press Release: Tesco Bengaluru appoints Sumit Mitra as CEO
ET Retail: Retail supply chain planning and optimization
Financial Express: Maternity Benefit Bill, 2016: From Anand Mahindra to TeamLease and Paypal: Will this hurt employment of more women? Here’s what they said!
World HR Dairy: Maternity Benefit (Amendment) Bill, 2016 increases paid Maternity Leave to 26 weeks in India | Major Highlights and Industry Reaction
TheDrum: Apple, Google, Lego, Tesco and BMW top UK’s most loved brands on social media
Economic Times: Bye-bye corner office: It’s one team, one space
Press Release: Tesco Bengaluru reinforces commitment to sustainable practices through World Environment Day activities
Business World: We Go Beyond The Mandated 2% For CSR: Aniisu Verghese, Tesco
Economic Times: Here is how companies are learning from millennials’ mistakes
Deccan Herald: Rise of AI redefining retail
Financial Express: Tesco Bengaluru CEO Sumit Mitra: We believe in driving a culture of innovation
Economic Times: 5 ways to delegate decision making
The Economic Times: To bridge gender gap, companies going big on innovation
Dr. Sumit Mitra wins ‘CEO of the Year’ at the Future Leaders Summit and Award 2018
Tesco in Bengaluru collaborates with Indian Institute of Science for a technology fellowship programme
Tesco Leaders at NASSCOM Product Conclave 2018
Securing mobile apps – Preventing MiM attack
Bengaluru goes from technology capital to talent hub as e-tailers hunt for IT skills
Tesco establishes a Business Services Centre in Budapest to serve its Central European operations
How to make an organisation an awesome place to work
We are a Great Place To Work® certified organisation.
Applied data scientists – A natural evolution for software engineers?
Tesco Business Services – UK Receives Process Improvement Award at the Engage 19
Tesco collaborates with NASSCOM Foundation to set up its first Nook in Bengaluru
Tesco, Nasscom to improve employability
My First Job: Sumit Mitra,CEO, Tesco Global Business Services
Read interview of Sumit Mitra; he is CEO of TESCO Global Business Services
Shiva Chinnasamy of Tesco on the evolving role of a technology leader
Top 5 Key Skills A Good Data Scientist Should Have
Bengaluru is central to how we run Tesco, says CEO Dave Lewis
Dr. Sumit Mitra – CEO, Tesco Business Services & Tesco Bengaluru is now on Confederation of British Industry (CBI) advisory board for India
NASSCOM Leader Talk: Interview with Dr. Sumit Mitra, CEO – Tesco Business Services & Tesco Bengaluru
Business Today: Tesco Bengaluru Helps Over 320 Underprivileged Youth Stand Tall Through Life Skills and Vocational Training and Job Placements.
TimesJobs.com: Leader’s talk: Sumit Mitra, CEO, Tesco Business Services
Economic Times: Develop The Habit of Collaboration
Entrepreneur India: Make Your Employees Feel Like the Founder
Tesco announces launch of community-based clean water programme in rural Bengaluru
Entrepreneur.com: Why Innovation in Hiring Has Become the Need of the Hour
Tesco Bengaluru appoints Sumit Mitra as CEO
Tesco Bengaluru reinforces commitment to sustainable practices through World Environment Day activities
Tesco Bengaluru renews its commitment to serving Tesco shoppers and colleagues at dedicated shared service centre
Tesco Bengaluru hosts Technology Day – Ignite 2016
Tesco Bengaluru Wins Best Practice in Data Analysis Strategy Award
Economic Times: Companies go liberal in giving time off to new dads
Analytics India: How Tesco Bengaluru Is Working On Using AI, VR And 3D Modelling In Retail Industry
Tesco Bengaluru Participates in Women – Only Hackathon
Tesco Bengaluru inaugurates first community career development Centre in partnerhsip with NASSCOM Foundation
Delivering The Most Compelling Offer For Customers
Tesco Business Services is recognised as one of the top 20 Most Admired Shared Services Organisations in the World by SSON
Waste food to Plant Wealth: Tesco helps farmers with compost
Sustainability Practices at Tesco
Business services of the future: More digital, more intelligent
How Bengaluru kept UK’s Tesco retail ops going during Covid-19
Vidya Laxman, Director, Tesco Technology: A bag full of opportunities will soon overflow with AI
Refuelling India’s Tech Economy
Top skills companies will look for in the post COVID era
How Analytics Is Shaping The Retail Industry In India
BCP PlayBook: Tesco put people at the heart of its COVID-19 resilience plan
Tesco Business Services receives four awards at the ‘Impact Annual Awards Asia 2020’ organized by Shared Services & Outsourcing Network (SSON)
Tesco Bengaluru appoints Ramamoorthy Rajagopal as Finance Director
Tesco Bengaluru Appoints Nimmi Sebastian as Head of Communication & CSR
Despite Covid, Bangalore helps Tesco engineer a success story: An Economic Times Coverage
How analytics helped Tesco improve its customer satisfaction amid Covid: An Economic Times Coverage
Three years in a row, Tesco Business Services recognised as one of the Top 20 Most Admired Shared Services Organizations in the World by SSON
Tesco has moved from being service-led to an engineering-based firm: CEO
Data insights helped boost revenues for these three large corporates
How Tesco Bengaluru transformed Tesco’s retail experience in UK
Women at the new workplace: WFH to Hybrid models – post-pandemic world to witness radical reforms