Channel Operations

Channel: Optimising Value For Customer Needs

Optimising Value For Customer Needs

Leveraging geographic information system knowledge and analytics, our team manages the optimal routes that delivery vans in the UK and other markets can take to get to our customers sooner. One of the many ways we put the shopper at the heart of everything we do.

Channel operations in Tesco Bengaluru partners with the Business Support teams in the UK to provide a wide range of services for our colleagues in stores and depots. We are the backbone of Distribution Operations, managing their reporting, investigating missing stock and fine avoidance. We analyse customer, competitor and market behaviour as well as forecast future customer needs and trends through research and analysis.